Cookie Policy | eplay Official Login & Trusted Online Casino Malaysia

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the site to recognize your device and remember specific information about your visit. Along with cookies, we may use similar technologies such as Local Storage (which stores data on your device for longer periods) and Tracking Pixels (tiny invisible images that notify us when a page or email has been viewed).

For a gambling platform like eplay, these technologies are essential. They enable us to keep you securely logged in as you move between different game lobbies, ensure that your financial transactions are processed safely, and protect the platform from fraudulent activities. Without these tools, the website would treat every page refresh as a brand new visit, making a seamless gaming experience impossible.

Types of Cookies We Use

How We Use Cookies

Third-Party Cookies

In addition to our own cookies, eplay allows trusted third-party service providers to place cookies on your device. These partners help us operate our business and provide essential services. These categories include:

• Analytics Partners

  Used to gather data on how the site is used to improve our technical infrastructure.

• Advertising Partners

  Used to deliver targeted ads and measure the effectiveness of our marketing campaigns.

• Payment & Fraud Prevention

  Necessary for verifying transactions and ensuring the security of your funds.

• Customer Support

  Allows our live chat services to remember your session and provide faster assistance.

Please note that each third-party provider has its own privacy and cookie policy, which governs how they handle your data.

How to Manage or Disable Cookies

You have the right to decide whether to accept or reject cookies. You can manage your settings through your browser's options:

Private Browsing: Using "Incognito" or "Private" mode prevents the browser from saving cookies after the session ends, but it does not block cookies during the active session.

Cookie Consent & Your Choices

When you first visit eplay, we will request your consent to use non-essential cookies via a consent banner. You can change your preferences at any time by clearing your browser cache or adjusting your browser settings.

Your data rights and how we handle your personal information are detailed in our Privacy Policy. We process cookie data in accordance with the standards required for our operations in Malaysia.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or for legal reasons. Any changes will be posted on this page. We encourage you to check the "Last Updated" date at the top of this page to stay informed about the current version of our policy.

Contact Information

If you have any questions regarding our use of cookies or how to manage your privacy settings, please contact us through the following official channels: