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Cookie Policy

Last Updated: September 11, 2026

This document explains how eplay utilizes cookies and similar tracking technologies to provide a secure, efficient, and personalized gaming experience for our users in Malaysia.

Understanding Cookies

Cookies are small text files created by a website and stored on your device's hard drive or within your browser. They act as a memory for the site, allowing it to recognize your device and remember specific information about your visit. In addition to standard cookies, we may use similar technologies such as local storage—which keeps data on your device for longer periods—and tracking pixels, which are invisible images used to monitor user interaction with certain elements.

For a gaming platform like eplay, these tools are necessary. They enable us to maintain a secure connection while you navigate between the game lobby and the cashier, ensuring that your session remains active and your identity is verified without requiring a password on every single page load. Without these technologies, the seamless transition required for real-time gaming would not be possible.

Types of Cookies We Use

We categorize our cookies based on their specific function. Some are vital for the site to exist, while others help us refine the user journey or provide relevant content.

How We Use Cookies

Our application of cookie technology is grounded in enhancing security and usability. We use session cookies to maintain your login state, ensuring that you don't have to re-authenticate every time you switch games. We also employ cookies to remember your personalized settings, such as regional currency formats, to provide a consistent interface.

From a security perspective, cookies are essential for fraud detection. By analyzing device fingerprints, we can identify multi-account abuse and protect the integrity of the platform. Furthermore, we use analytical data to measure traffic patterns, identifying which features are most useful to our players. This data also informs how we display relevant offers to ensure users see the most applicable rewards for their activity levels.

Third-Party Cookies

While eplay manages many cookies directly, some are placed by our external partners. These third-party providers include analytics services that help us understand traffic, advertising networks that manage promotional placements, and specialized security firms that assist in payment verification and fraud prevention. Because these cookies are not set by us, we do not have direct control over them. Each of our partners maintains their own privacy and cookie policies, which we encourage you to review if you wish to opt out of their specific tracking methods.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. Most modern browsers provide built-in tools to block or delete cookies. Please note that if you block essential cookies, critical features—including the eplay login malaysia process and the ability to fund your account—will cease to function.

Google Chrome

Navigate to Settings > Privacy and security > Third-party cookies to adjust your preferences.

Safari

Go to Settings > Safari > Advanced > Website Data to manage or remove stored information.

Mozilla Firefox

Open Settings > Privacy & Security and scroll to the Cookies and Site Data section.

Microsoft Edge

Visit Settings > Cookies and site permissions > Manage and delete cookies and site data.

For a temporary solution, you may use "Incognito" or "Private" browsing modes. These modes delete cookies automatically once the browser window is closed, though they do not prevent the site from using cookies during the active session.

Consent and Your Rights

Your primary method of controlling cookies is through the browser settings described above. Where a notice is provided upon entering the site, you can make initial choices regarding non-essential cookies. You may revisit these preferences at any time by clearing your browser's cache and cookies.

Where provided by applicable laws in Malaysia, you may have certain rights regarding your data, including the right to access, correct, or request the deletion of your personal information. For more detailed information on our general operating procedures, please refer to our Terms & Conditions.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We do not provide individual notifications for every minor change; therefore, we recommend checking the "Last Updated" date at the top of this page periodically to ensure you are aware of the current practices.

Contacting Us

If you have questions regarding our use of cookies or how to manage your data, please reach out to our team through the Support Center or via the official contact email address listed in the footer of this website.